1. Who We Are
Genius Creator Online provides a creator operations website and installed software for content organization, scheduling, analytics review, platform status checks, AI-assisted planning, thumbnails, comments, and related creator workflows.
2. Information We Collect
Depending on how you use Genius Creator Online, we may collect:
- Account information, such as name, email address, login details, profile settings, and team access details.
- Creator workflow content, such as uploaded files, captions, thumbnails, campaign notes, tags, schedules, and publishing preferences.
- Connected platform information that you choose to provide, such as account status, session state, platform names, publishing destinations, and permission settings.
- Payment and plan information processed by third-party payment providers. We do not intentionally store full payment card numbers on our public website.
- Support and contact information, including messages, attachments, diagnostics, and other details you send to us.
- Usage, device, and technical data, such as browser type, IP address, pages visited, software version, error logs, performance data, and security events.
3. How We Use Information
We use information to:
- Provide, operate, maintain, and secure Genius Creator Online.
- Support content library, scheduling, analytics, AI assistant, thumbnail, comment, and platform-status workflows.
- Process subscriptions, payments, invoices, account notices, and customer support requests.
- Improve reliability, troubleshoot issues, measure product usage, and protect against fraud, abuse, or unauthorized access.
- Send service messages, product updates, onboarding guidance, and marketing communications where allowed by law.
- Comply with legal, tax, accounting, security, and regulatory obligations.
4. AI And Creator Content
Genius Creator Online may include AI-assisted features that help draft plans, summarize signals, suggest workflow steps, prepare captions, or organize creator work. Information you provide to these features may be processed to generate the requested output, keep the workflow available, prevent abuse, and improve product quality.
You are responsible for the creator content you upload, connect, generate, approve, publish, or share through the software. Do not upload content unless you have the rights and permissions needed to use it.
5. Cookies And Tracking
We may use cookies, local storage, analytics tools, and similar technologies to keep the site working, remember preferences, understand traffic, improve performance, and protect the service. You can control many cookie settings through your browser, but disabling some storage may affect site or software functionality.
6. How We Share Information
We may share information with:
- Service providers that help with hosting, storage, analytics, security, customer support, email, payments, and software operations.
- Payment processors and financial providers when needed to process transactions, subscriptions, disputes, refunds, or tax records.
- Connected platforms or integrations that you choose to use, only as needed to support the requested workflow.
- Legal, security, or government authorities when required by law or when needed to protect rights, safety, users, or the service.
- Business successors if Genius Creator Online is involved in a merger, acquisition, financing, reorganization, or asset transfer.
We do not sell personal information in the ordinary sense of exchanging it for money.
7. Data Retention
We keep information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, protect security, and meet legal obligations. Retention periods vary by data type, account status, product feature, and legal requirement.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, software, storage system, or internet transmission can be guaranteed to be completely secure.
9. Your Choices And Rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also be able to opt out of certain marketing communications. To make a request, contact us at support@geniuscreator.online.
10. Children
Genius Creator Online is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
11. International Use
If you access Genius Creator Online from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
12. Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the website or software after an update means the revised policy applies going forward.
13. Contact
Questions or requests about this Privacy Policy can be sent to support@geniuscreator.online.